Text message program

We send transactional messages about your account and your bookings — request received, booking confirmed, arrival notices, appointment reminders, and problem alerts. Your number is collected when you verify your phone, beside an optional, unchecked consent box. Texting is never required: leave the box unchecked and the same updates arrive by email instead. The box is labelled:

Yes, text me automated updates about my account and bookings from Mint Coupe. (Optional)

Beside it, this exact disclosure:

By checking the box, you agree to receive automated account and booking text messages from Mint Coupe at the number you entered. Texting is optional and not a condition of purchase — leave the box unchecked and updates arrive by email instead. Message frequency varies; message & data rates may apply. Reply STOP to unsubscribe or HELP for help.

Representative messages:

• Mint Coupe: we got your request. We'll text you the moment a detailer responds.
• Mint Coupe: Alex confirmed your booking for Tue, Aug 12 at 9:00 AM. You're all set.
• Mint Coupe: reminder — Alex is scheduled to detail your car on Tue, Aug 12. Reply in the app if anything changes.

Detailers receive transactional messages about work: new job requests, booking reminders, upcharge outcomes, and cancellations. A detailer's number is collected on the first step of the application, beside an optional, unchecked consent box. Ticking it is not required to apply or to work — job offers and account updates reach an unconsented detailer by email. The box is labelled:

Yes, text me job offers and account updates from Mint Coupe. (Optional)

Beneath it, this exact disclosure, alongside links to both policies:

By checking this box, you agree to receive automated job and account texts from Mint Coupe at this number. Texting is optional — leave it unchecked and job offers and account updates arrive by email only. Message frequency varies; msg & data rates may apply. Reply STOP to opt out, HELP for help.

Representative messages:

• Mint Coupe: new job request — Minty Fresh (Midsize SUV) on Tue, Aug 12 at 9:00 AM near Dilworth. Payout: $102.00. Accept/decline: https://mintcoupe.com/detailer
• Mint Coupe: your job with Jordan on Tue, Aug 12 was cancelled. No action needed.

This program is transactional only. No promotional or marketing content is ever sent by text — not to customers, not to detailers. Occasional offers and tips exist as a separate, off-by-default email opt-in; they never ride SMS, and no texting consent above covers them. The note shown beside that email control reads:

Occasional tips and re-engagement offers arrive by email, and are off unless you turn them on here. You can come back and turn them off at any time.

Message frequency varies with your activity — a customer typically receives a few messages per booking, and a detailer receives messages as jobs are offered. Message and data rates may apply.

Reply STOP to any message to unsubscribe. We record the opt-out against your number and send nothing further to it. Reply START to resume, or HELP for help. You can also reach us at mintcoupeservices@gmail.com.

Opting out of transactional messages may prevent us delivering time-sensitive information about a booking.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Once a booking is confirmed, customers and detailers can call and text each other through a Mint Coupe number that hides both real numbers. Neither party sees the other's actual phone number.

This page describes the program. The terms that govern it are in Terms of Service Section 17, Privacy Policy Section 9, and — for detailers — the Detailer Services Agreement Section 11.